Privacy Policy

1. Information We Collect

Pareng Fashion collects personal information that you provide directly, including your name, email address, phone number, physical address, payment information, and size preferences. We also collect usage data through cookies and analytics tools when you use our website.

2. How We Use Your Information

We use your information to: process memberships and rentals, communicate with you about your account, provide personalised styling recommendations, improve our services, send marketing communications (with your consent), and comply with legal obligations.

3. Data Sharing

Pareng Fashion does not sell your personal information to third parties. We may share your information with: payment processors (M-Pesa, card networks) to process transactions, analytics providers to improve our services, and law enforcement when required by Kenyan law.

4. Data Security

We implement reasonable security measures to protect your personal information, including encryption of sensitive data, secure storage, and access controls. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under the Kenya Data Protection Act (2019), you have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, object to processing of your data, and withdraw consent for marketing communications.

6. Data Retention

We retain your personal information for as long as your membership is active and for a reasonable period thereafter for legal and business purposes. You may request deletion of your data at any time by contacting us.

7. Cookies

Our website uses cookies to improve your browsing experience, analyse traffic, and personalise content. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact

For privacy-related inquiries, contact our Data Protection Officer at [email protected].